Job Description

Name	Details
Address Line 1	Remote
Website	https://seekersguidance.org/
Closing Date	27-Nov-2025
Gender	Any
Qualification	Appropriate Certification as per Job Criteria
Salary	Negotiable
Language:	Arabic, English
Eligible to work in:
Pension Provision	no
Confidential	no
Accomodation Details :
Legal Check	no

---

Jobs Details

Answers Coordinator

SeekersGuidance is looking for a capable and committed Answers Coordinator to manage and optimize our global Answers Service — a critical platform connecting seekers to reliable, accessible Islamic guidance through written answers, live sessions, and multimedia content. This is not a routine administrative role — it is a process-driven, cross-functional coordination position requiring strong attention to detail, operational maturity, and an ability to work seamlessly across teams including scholars, translators, media, tech, and outreach. The ideal candidate will thrive in managing multiple concurrent workflows, improving systems, and ensuring that every student inquiry is addressed with professionalism, clarity, and timeliness. The right person will have the organizational confidence and bilingual skills to ensure our Answer Services remain a trusted and world-class resource in the SeekersGuidance ecosystem.

• Full-Time (40 hrs/week)
• Location: Remote
• Language Requirement: English & Arabic Fluency Required

• Manage the full workflow of written question submissions and scholar responses
• Organize live Q&A sessions, including question prep and real-time support
• Track and maintain scholar office hours and platform-based queries
• Assign translations and ensure bilingual content consistency
• Coordinate with Media & Outreach teams to publish video answers
• Review formatted content and collaborate on automation opportunities
• Document processes and ensure compliance with internal standards

• Bilingual proficiency in Arabic and English (written and spoken)
• Strong communication, multitasking, and coordination skills
• Familiarity with content management, basic media tools (OBS), and SEO
• Experience in administrative, educational, or editorial workflows
• A commitment to the SeekersGuidance mission and Islamic ethos

• A meaningful opportunity to serve seekers of knowledge globally
• A collaborative, faith-centered team environment
• Flexibility to work remotely and participate in global operations
• Long-term growth potential in an expanding Islamic knowledge platform

---