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Supporter Care and Database Assistant
No description provided this company
Job closing on 08-Nov-2025
United Kingdom
£ 31,950 Per Annum
01-Sep-2025
Job Description
| Name | Details |
|---|---|
| Address Line 1 | London, UK |
| City | London |
| Website | https://www.map.org.uk/ |
| Closing Date | 08-Nov-2025 | Gender | Any |
| Qualification | Appropriate Certification as per Job Criteria |
| Salary | £ 31,950 Per Annum |
| Language: | English |
| Eligible to work in: | United Kingdom |
| Pension Provision | no |
| Confidential | no |
Accomodation Details : | |
| Legal Check | no |
Jobs Details
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Lebanon.
To provide supporters who contact MAP with exceptional supporter care through enquiry handling, and income thanking and processing. Maximise long-term support by ensuring every supporter feels valued at MAP. Support the Fundraising and Marketing Team with the maintenance of customer records and transactions using MAP's fundraising database: Microsoft Dynamics.
About You
The ideal candidate should have experience in a supporter or customer care role. Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style for different audiences. Ability to work well under own initiative and meet deadlines. Interest and ability to learn technical skills relating to the functions of the fundraising database.
Disclaimer
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within the person specification
About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.
MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
Exprerience Details
About You
The ideal candidate should have experience in a supporter or customer care role. Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style for different audiences. Ability to work well under own initiative and meet deadlines. Interest and ability to learn technical skills relating to the functions of the fundraising database.