Donor Care Officer
Description Job Description & Person Specification Donor...
READ FoundationPosted 18-Oct-2025
£ 12.50 Per Hour
Details
Hide Details| Address Line 1 | Manchester, England, United Kingdom |
| City | Manchester |
| Website | https://readfoundation.org.uk/ |
| Closing Date | 01-Nov-2025 | Gender | Any |
| Qualification | A Levels/Advanced GNVQ |
| Salary | £ 12.50 Per Hour |
| Language: | English, Punjabi, Urdu |
| Eligible to work in: | United Kingdom |
| Hours Per Week | 8-40 Hours |
| Pension Provision | no |
| Confidential | no |
Accomodation Details : | |
| Legal Check | no |
Jobs Details
Description
- Pledges: Process and manage donations and pledges from fundraising events; track and follow up on outstanding pledges; support pledge conversion rates.
- Gift Aid Compliance: File, process, and audit Gift Aid Declarations to ensure HMRC compliance, including addressing incomplete or missing information.
- Orphan Sponsorship Renewals: Support renewal and retention activities using a variety of touchpoints and tailored communication.
- Direct Debit Retention & Payments: Manage recurring donations, resolve missed or failed payments, and troubleshoot donor payment issues.
- Inbound Donor Support: Handle donor queries via calls, emails, and other channels with professionalism and care.
- Administration: Provide accurate and timely administrative support across donor-related processes.
- Monday to Friday: 9:00 AM – 5:00 PM (hours may fluctuate depending on team allocation and task requirements).
- Weekends: 12:00 PM – 4:00 PM (seasonal or ad hoc, as required).
- During Ramadan, all Donor Care Officers are expected to commit to a minimum of 24–30 hours per week, with flexibility for evening and weekend shifts.
- Attendance at the mandatory pre-Ramadan training sessions on 14th and 15th February 2026 is required.
- Initiate proactive outreach to donors to maximise income generation.
- Showcase in-depth knowledge of READs projects and services to inform and engage donors.
- Effectively handle incoming calls and address donor inquiries.
- Proficiently process a variety of donations (credit cards, direct debits, bank transfers, etc.).
- Maintain the accuracy and currency of the fundraising database.
- Oversee donation processing systems, including form scanning, allocation, acknowledgement, and recordkeeping.
- Fundraising Event Support: Attend and assist at READ Foundation fundraising events and mosque collections as required (at minimum, at Manchester-based events). Responsibilities include assisting donors, handling PDQ donations, distributing and collecting pledge forms, and supporting event logistics.
- Ensure strict adherence to GDPR regulations, promptly responding to donor preferences across communication channels.
- Facilitate communication with donors on various topics, such as missed donations, renewals, and pledges via multiple communication methods.
- Maintain and update real-time event donation tracking reports and excel sheets.
- Expertly manage communication, including information requests, complaints, and general inquiries.
- Precisely input new donor data and update records as needed.
- Skilfully resolve donor complaints and issues.
- Positively contribute to team morale through approachability, sociability, and a strong work ethic.
- Volunteer to support the charity's fundraising events by assisting donors, handling PDQ donations, distributing and collecting pledge forms, and helping with event logistics.
- Provide support with administrative tasks across various departments (ad-hoc).
- Adhere to READ's Safeguarding and PSEA Policies and Code of Conduct at all times.
- Report any safeguarding concerns or SEA incidents they become aware of, following READ's reporting mechanisms.
- Participate in mandatory safeguarding training and refresher sessions.
- Cooperate in good faith with any safeguarding investigations, audits, or reviews conducted by READ.
- Promote a culture of safeguarding within their respective roles and ensure that safeguarding risks are identified and mitigated.
- Failure to comply with these safeguarding responsibilities may result in disciplinary action, including termination of employment, in line with organisational policies.
Requirements
- Hold A-level or equivalent qualifications, with a minimum of a B grade in English at GCSE/A level.
- Fluent in English, with excellent verbal and written communication skills.
- Proficiency in multiple languages, including English, Urdu, and Punjabi.
- Strong familiarity with database operations and reporting tools.
- Advanced proficiency in Excel, including data analysis, formulas, and reporting.
- Proficient in Microsoft Office software.
- Minimum of 1 year of experience in a charity or customer service environment, particularly in a contact centre role with proven expertise in handling both inbound and outbound calls.
- At least 1 year of experience using a CRM system, with demonstrated proficiency. Strong knowledge and competency in Salesforce is highly desirable.
- Experience in accurate data entry and effectively managing multiple tasks while prioritizing complex workloads.
- Experience in a multidisciplinary role, demonstrating adaptability and collaboration.
- Skilled in engaging with stakeholders from diverse backgrounds.
- Passion for and knowledge of the international development sector.
- Enjoy a fun, energetic, and lively atmosphere.
- Engage in congregational prayers and foster a sense of community spirit.
- Receive thorough training, including Zakat sessions led by a well-respected Sheikh.
- Immerse yourself in the Ramadan spirit with decorative elements enhancing the mood.
- Enjoy uplifting daily spiritual reminders, adding a meaningful touch to your work environment.
- Participate in enjoyable and healthy competitions that contribute to team spirit.
- Benefit from flexible working hours to accommodate your schedule during this busy month.
- Experience the joy of iftar provided on late shifts, creating a shared and supportive atmosphere.
- Seize the opportunity to earn while maximizing your spiritual rewards through impactful charity work.
- Receive ongoing training and support, ensuring personal and professional growth.
- Communication Skills: Clear and effective communication is essential for making outgoing calls to donors, providing information, and dealing with inquiries, complaints, and general queries.
- Customer Service: Being able to address donor needs, answer questions, and provide excellent customer service during inbound and outbound interactions.
- Attention to Detail: Accurate processing of donations, updating donor information, and maintaining the fundraising database require meticulous attention to detail.
- Data Management: Proficiency in managing donor data, processing donations, and ensuring the accuracy and integrity of the fundraising database.
- Organisational Skills: Managing donations processing systems, maintaining spreadsheets for reporting, and handling priority issues demand strong organisational abilities.
- Regulatory Compliance: Knowledge of GDPR regulations and adherence to IOF codes of conduct and Gift Aid rules to handle donor data and communication in a compliant manner
- Problem Solving: Ability to identify and resolve donor-related issues, complaints, and inquiries effectively and efficiently.
- Positive Attitude: Contributing to team morale and fostering a positive work environment through sociability, enthusiasm, and motivation.
- Multi-channel Communication: Proficiency in using various communication channels like phone, email, letter, and messaging apps to engage with donors and manage their preferences.
- Team Collaboration: Working collaboratively with the team to ensure seamless donor interactions and efficient donation processing.
- Adaptability: Being able to adapt to changing situations, donor preferences, and evolving responsibilities within the role.
- Reporting Skills: Building and maintaining spreadsheets for real-time reporting requires skills in data analysis and reporting.
- Empathy: Demonstrating empathy and understanding when dealing with donor concerns and complaints.
- Communicates openly and transparently with management and colleagues, fostering trust, collaboration, and accountability.
- Demonstrates creativity, curiosity, and a commitment to skill enhancement.
- Receptive to constructive feedback.
- Displays enthusiasm for work quality and embraces technological advancements.
- Exhibits strong time management and workload organisation.
- Thrives in meeting deadlines and maintaining composure under pressure.
- Effectively engages with stakeholders internally and externally.
- Manages multiple tasks concurrently.
- Exemplifies meticulous attention to detail and commitment to excellence.
Exprerience Details
Requirements
- Hold A-level or equivalent qualifications, with a minimum of a B grade in English at GCSE/A level.
- Fluent in English, with excellent verbal and written communication skills.
- Proficiency in multiple languages, including English, Urdu, and Punjabi.
- Strong familiarity with database operations and reporting tools.
- Advanced proficiency in Excel, including data analysis, formulas, and reporting.
- Proficient in Microsoft Office software.
- Minimum of 1 year of experience in a charity or customer service environment, particularly in a contact centre role with proven expertise in handling both inbound and outbound calls.
- At least 1 year of experience using a CRM system, with demonstrated proficiency. Strong knowledge and competency in Salesforce is highly desirable.
- Experience in accurate data entry and effectively managing multiple tasks while prioritizing complex workloads.
- Experience in a multidisciplinary role, demonstrating adaptability and collaboration.
- Skilled in engaging with stakeholders from diverse backgrounds.
- Passion for and knowledge of the international development sector.
- Enjoy a fun, energetic, and lively atmosphere.
- Engage in congregational prayers and foster a sense of community spirit.
- Receive thorough training, including Zakat sessions led by a well-respected Sheikh.
- Immerse yourself in the Ramadan spirit with decorative elements enhancing the mood.
- Enjoy uplifting daily spiritual reminders, adding a meaningful touch to your work environment.
- Participate in enjoyable and healthy competitions that contribute to team spirit.
- Benefit from flexible working hours to accommodate your schedule during this busy month.
- Experience the joy of iftar provided on late shifts, creating a shared and supportive atmosphere.
- Seize the opportunity to earn while maximizing your spiritual rewards through impactful charity work.
- Receive ongoing training and support, ensuring personal and professional growth.
- Communication Skills: Clear and effective communication is essential for making outgoing calls to donors, providing information, and dealing with inquiries, complaints, and general queries.
- Customer Service: Being able to address donor needs, answer questions, and provide excellent customer service during inbound and outbound interactions.
- Attention to Detail: Accurate processing of donations, updating donor information, and maintaining the fundraising database require meticulous attention to detail.
- Data Management: Proficiency in managing donor data, processing donations, and ensuring the accuracy and integrity of the fundraising database.
- Organisational Skills: Managing donations processing systems, maintaining spreadsheets for reporting, and handling priority issues demand strong organisational abilities.
- Regulatory Compliance: Knowledge of GDPR regulations and adherence to IOF codes of conduct and Gift Aid rules to handle donor data and communication in a compliant manner
- Problem Solving: Ability to identify and resolve donor-related issues, complaints, and inquiries effectively and efficiently.
- Positive Attitude: Contributing to team morale and fostering a positive work environment through sociability, enthusiasm, and motivation.
- Multi-channel Communication: Proficiency in using various communication channels like phone, email, letter, and messaging apps to engage with donors and manage their preferences.
- Team Collaboration: Working collaboratively with the team to ensure seamless donor interactions and efficient donation processing.
- Adaptability: Being able to adapt to changing situations, donor preferences, and evolving responsibilities within the role.
- Reporting Skills: Building and maintaining spreadsheets for real-time reporting requires skills in data analysis and reporting.
- Empathy: Demonstrating empathy and understanding when dealing with donor concerns and complaints.
- Communicates openly and transparently with management and colleagues, fostering trust, collaboration, and accountability.
- Demonstrates creativity, curiosity, and a commitment to skill enhancement.
- Receptive to constructive feedback.
- Displays enthusiasm for work quality and embraces technological advancements.
- Exhibits strong time management and workload organisation.
- Thrives in meeting deadlines and maintaining composure under pressure.
- Effectively engages with stakeholders internally and externally.
- Manages multiple tasks concurrently.
- Exemplifies meticulous attention to detail and commitment to excellence.
Donor Care Events Lead (pledges)
Description Job Description & Person Specification Donor...
READ FoundationPosted 18-Oct-2025
£ 27,000 Per Annum
Details
Hide Details| Address Line 1 | Manchester, England, United Kingdom |
| City | Manchester |
| Website | https://readfoundation.org.uk/ |
| Closing Date | 08-Nov-2025 | Gender | Any |
| Qualification | Appropriate Certification as per Job Criteria |
| Salary | £ 27,000 Per Annum |
| Language: | English |
| Eligible to work in: | United Kingdom |
| Hours Per Week | 40 Hours |
| Pension Provision | no |
| Confidential | no |
Accomodation Details : | |
| Legal Check | no |
Jobs Details
Description
- Attend/arrange for representation of DC all charity events and tours primarily to process pledge donations.
- Support event logistics as needed and supervise volunteers.
- Engage personally with donors at events by manning the READ desk, answering questions, assisting with pledge forms, and building rapport.
- Assist with local Jummah collections and mosque collections during Ramadan.
- Plan and allocate resources ahead of events to ensure timely processing of pledge forms and maximise pledge conversions.
- Manage the Pledge Team, including monitoring performance against set KPIs and overseeing daily operations.
- Manage and maintain all WhatsApp communications related to pledges, ensuring timely and professional responses to uphold excellent customer service standards.
- Provide training, coaching, and support to the Pledge Team.
- Work closely with fundraisers, conducting weekly meetings to discuss progress, tasks, and succession planning.
- Serve as the liaison between the Donor Care and Fundraising teams.
- Develop new and enhance existing processes to ensure optimal efficiency of Pledge Management.
- Prepare financial reports and ensure accurate record-keeping of all event-related transactions.
- Assist the Fundraising Manager with administrative tasks and event logistics.
- Provide daily reports to the Team Leader and Donor Care Manager on performance and progress.
- Ensure the timely processing of all pledge forms and donations from events as per the agreed processes.
- Produce and maintain dashboards on Salesforce and Excel to monitor event performance and conversion rates using real-time data.
- Produce monthly and ad hoc reports for the Senior Management Team (SMT) and the Donor Care Manager.
- Analyse trends and data, such as new donor acquisition.
- Help fundraisers conduct invitations, support ticket sales, and send feedback.
- Develop donor retention strategies.
- Work closely with fundraisers to cultivate relationships with high-net-worth donors.
- Provide comprehensive training to the pledge team to enhance their performance and help them achieve their targets.
- Offer one-to-one support to team members, addressing and resolving any issues they may encounter.
- To search and recruit for sutiable candiates to join and enchance the team (internally).
- Keep a record of staff peromances and have individual targets set per subordinate.
- To have weekly meetings with the team members to discuss current performance and future plans.
- Provide one-to-one support to staff to help them deal with any issues they may be facing.
- To ensure staff morale is high, creating and maintaining a positive working environment.
- Training the relevant subordinates on the team to assure they maintain imaculate. customer service on and off the phones in response to the donors needs.
- Maintain and develop new administrative procedures/systems by updating records and ensuring the maintenance of physical and electronic documents/data to keep all records as secure and accurate as possible for business efficiency purposes.
- Provide secretarial support, including transcribing, arranging and participating in meetings, minute taking, follow-up filing/data input, routing correspondence, drafting and circulating communications as required, and securing confidential sensitive information.
- Update/input transactions onto all logs/systems, including Salesforce, to ensure records are secure and accurate for business efficiency purposes.
- Work occasional flexible hours including evenings and weekends.
- Minimum Weekly Hours: The role requires a minimum commitment of 40 hours per week, Monday to Friday from 9:00 AM to 5:00 PM.
- Shift Flexibility: During busier periods, such as Ramadan, shift times may vary to accommodate operational needs.
- Ramadan Night Shifts: Night shift coverage during Ramadan is expected, typically extending until 10 or 11 PM. This responsibility will be scheduled on a rotating basis among team leaders.
- Participation in Fundraising Events: Attendance and active participation in our fundraising events and tours are expected. Expenses related to participation will be covered by the organisation.
Requirements
- Proficient in written and spoken English with effective communication skills at all organisational levels.
- Demonstrated experience in CRM systems, particularly Salesforce, and competency in Microsoft Excel is essential.
- Understanding of performance management principles.
- Practical expertise in addressing customer queries and providing exceptional customer care.
- Familiarity with database management and reporting tools.
- At least 1 year of experience within a charity or similar non-profit environment desired.
- Minimum of 1 year of customer service experience in a contact centre required.
- Previous experience in juggling a demanding workload.
- Proven track record in achieving targets
- Experience in staff management and leadership required.
- Proficiency in data exporting, analysis, and reporting required.
- Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
- Active listening skills to understand donor needs and concerns and provide appropriate solutions or assistance.
- Strong commitment to providing exceptional customer service, with a focus on exceeding donor expectations and building long-term relationships.
- Empathy and patience in dealing with donor inquiries and resolving issues in a timely and satisfactory manner.
- Analytical thinking and problem-solving skills to identify root causes of donor issues and develop effective solutions.
- Ability to make sound decisions under pressure, balancing donor satisfaction with organisational goals and priorities.
- Proven ability to work collaboratively in a team environment, fostering a culture of cooperation, respect, and mutual support.
- Experience in effectively delegating tasks, coordinating efforts, and achieving shared objectives.
- Strong leadership qualities, including the ability to inspire and motivate team members to achieve excellence and exceed performance expectations.
- Demonstrated resilience and adaptability in navigating challenges and driving continuous improvement within the team and department.
Benefits
- 32 days annual leave (including Bank Holidays and company-wide holidays)
- Awards for employee of the year
- Investment in training, professional growth and development
- Occupational Pension Scheme
- Health cash plan
Exprerience Details
Requirements
- Proficient in written and spoken English with effective communication skills at all organisational levels.
- Demonstrated experience in CRM systems, particularly Salesforce, and competency in Microsoft Excel is essential.
- Understanding of performance management principles.
- Practical expertise in addressing customer queries and providing exceptional customer care.
- Familiarity with database management and reporting tools.
- At least 1 year of experience within a charity or similar non-profit environment desired.
- Minimum of 1 year of customer service experience in a contact centre required.
- Previous experience in juggling a demanding workload.
- Proven track record in achieving targets
- Experience in staff management and leadership required.
- Proficiency in data exporting, analysis, and reporting required.
- Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
- Active listening skills to understand donor needs and concerns and provide appropriate solutions or assistance.
- Strong commitment to providing exceptional customer service, with a focus on exceeding donor expectations and building long-term relationships.
- Empathy and patience in dealing with donor inquiries and resolving issues in a timely and satisfactory manner.
- Analytical thinking and problem-solving skills to identify root causes of donor issues and develop effective solutions.
- Ability to make sound decisions under pressure, balancing donor satisfaction with organisational goals and priorities.
- Proven ability to work collaboratively in a team environment, fostering a culture of cooperation, respect, and mutual support.
- Experience in effectively delegating tasks, coordinating efforts, and achieving shared objectives.
- Strong leadership qualities, including the ability to inspire and motivate team members to achieve excellence and exceed performance expectations.
- Demonstrated resilience and adaptability in navigating challenges and driving continuous improvement within the team and department.
Operations Executive
Job role: Operations Executive Employer:Â Muslim Charities Forum ...
Muslim Charities ForumPosted 18-Oct-2025
£ 27,000 – 29,000 Per Annum
Details
Hide Details| Address Line 1 | Waterloo, London, UK |
| City | London |
| Website | https://www.muslimcharitiesforum.org.uk |
| Closing Date | 23-Oct-2025 | Gender | Any |
| Qualification | Bachelor degree |
| Salary | £ 27,000 – 29,000 Per Annum |
| Language: | English |
| Eligible to work in: | United Kingdom |
| Pension Provision | no |
| Confidential | no |
Accomodation Details : | |
| Legal Check | no |
Jobs Details
Job role: Operations Executive Employer: Muslim Charities Forum Salary:  £27,000 – £29,000 per annum (d.o.e) Hours: Full-time Position: Permanent Location: Waterloo, London (4 days in office, 1 day working remotely) Closing date for applications: Thursday 23rd October, 5,00pm Further information and to apply: Please read and download the Job Description and Person Specification below. To apply for this role, please send a copy of your CV and a covering letter (no more than 2 sides of A4), outlining your suitability for this post in meeting the criteria points of the Person Specification. Applications should be emailed to: info@muslimcharitiesforum.org.uk Please note: This post is 4 days per week in the MCF office with 1 day from home. The nearest stations are Waterloo, Southwark and Lambeth North. This role is only open to UK residents. Sponsorship is not possible. If you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful. JOB DETAILSExprerience Details
as per job details pdf JOB DETAILS
Head of Marketing & PR
CONTRACT TYPE: Fixed (22.5 hours per week) REPORTS TO: Head of Market...
Green Lane Masjid & Community CentrePosted 18-Oct-2025
£ 25,000.00-30,000.00 Per Annum
Details
Hide Details| Address Line 1 | Green Lane Masjid and Community Centre, 20 Green Lane, Birmingham, B9 5DB |
| City | Birmingham |
| Website | https://greenlanemasjid.org |
| Closing Date | 07-Nov-2025 | Gender | Any |
| Qualification | Appropriate Certification as per Job Criteria |
| Salary | £ 25,000.00-30,000.00 Per Annum |
| Language: | English |
| Eligible to work in: | United Kingdom |
| Hours Per Week | 22.5 Hours |
| Pension Provision | no |
| Confidential | no |
Accomodation Details : | |
| Legal Check | no |
Jobs Details
CONTRACT TYPE: Fixed (22.5 hours per week) REPORTS TO: Head of Marketing & PR DIRECT REPORTS: 1 SALARY: £25,000.00 - £30,000.00 pro rata LOCATION: Green Lane Masjid and Community Centre BACKGROUND TO GLMCC: Green Lane Masjid and Community Centre is a leading UK mosque situated in the heart of Birmingham serving the community since 1979. Operating from its award-winning grade II listed Victorian building, GLMCC fulfils its mission of inspiring, educating and serving through its educational college, outreach work, welfare services, youth work, international humanitarian wing, as well as its fully functional mosque which is attended by thousands every week. 1. PURPOSE OF THE ROLE: The Website Manager will be responsible for maintaining, developing, and managing our suite of websites, with a primary focus on leading the development of our main website and CRM system. This role requires a candidate with essential project management experience, proficiency in WordPress development, and PHP coding skills. The Website Manager will be responsible for overseeing the health of our servers to ensure optimal website performance and security. 2. MAIN RESPONSIBILITIES FOR THE ROLE People & Culture Leadership • Project management: Manage website development projects from initiation through to completion, including defining project scope, timelines, and budgets. Coordinate with internal teams and external vendors to execute projects on time and within budget. • Website maintenance: Regularly update and maintain all company websites to ensure content accuracy, functionality, and optimal user experience. Monitor website performance, uptime, and security, promptly addressing any issues or vulnerabilities. • Website development: Lead the development of our main website, including planning, designing, and implementing new features and enhancements. Collaborate with internal stakeholders to gather requirements and ensure alignment with business objectives. • WordPress development: Customise and extend WordPress functionality to meet business requirements, leveraging PHP coding skills and WordPress plugins. Troubleshoot and resolve technical issues related to WordPress sites and plugins. • Server management: Monitor our dedicated servers health and performance, implementing necessary updates and optimisations to ensure reliable website hosting. Implement security measures to protect against potential threats and ensure data integrity. 3. PERSON SPECIFICATION (EXPERIENCE, ATTRIBUTES, QUALIFICATIONS) QUALIFICATIONS: 1. Educated to degree level or equivalent relevant experience ESSENTIAL 2. Bachelor's degree in Computer Science, Information Technology, or related field DESIRABLE 3. Valid UK Driving License ESSENTIAL EXPERIENCE: 4. Proven experience in website management, development, and project management ESSENTIAL 5. Proficiency in Wordpress development and customisation, with strong PHP coding skills ESSENTIAL 6. Experience managing servers and implementing server security measures ESSENTIAL 7. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams ESSENTIAL 8. Budget management skills ESSENTIAL 9. Excellent planning and organisational skills ESSENTIAL 10. Ability to work independently and collaboratively ESSENTIAL 11. Ability to work in various environments to maintain relationships ESSENTIAL 12. Experience of working in the UK Islamic charity sector DESIRABLE 13. Excellent interpersonal and communication skills ESSENTIAL SKILLS AND ATTRIBUTES: 14. Strong Islamic character and values. ESSENTIAL 15. Professional and polite under all circumstances, adhering to Islamic principles. ESSENTIAL 16. Excellent communication skills in English (written and verbal). ESSENTIAL 17. Able to manage a demanding workload and work within tight deadlines. ESSENTIAL 18. IT literate and competent in using MS Office packages (Excel, PowerPoint, Outlook). ESSENTIAL 4. BENEFITS • Enjoy 28 days of annual leave, inclusive of public holidays. • Additional days off for Eid. • Discounts on GLM educational courses. • Free Madrasah places for your children. • Continuous professional development tailored to your role. • Conducive working religious environment. • Shariah-compliant pension offered. • Bright Exchange discounts available. • Volunteering options for employees. • Relevant training, as applicable to the role. DISCLAIMER: This job description is only a summary of the typical functions of the job, it is not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Due to the nature of the role, the responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned, might be part of the job. Ultimately, all post holders at Green Lane Masjid and Community Centre are expected to be working to the best of their abilities seeking the pleasure of Allah (SWT). Applications for this role will be accepted until Friday 7th November 2025 To apply, please email your CV and a covering letter to HR@greenlanemasjid.orgExprerience Details
3. PERSON SPECIFICATION (EXPERIENCE, ATTRIBUTES, QUALIFICATIONS) QUALIFICATIONS: 1. Educated to degree level or equivalent relevant experience ESSENTIAL 2. Bachelor's degree in Computer Science, Information Technology, or related field DESIRABLE 3. Valid UK Driving License ESSENTIAL EXPERIENCE: 4. Proven experience in website management, development, and project management ESSENTIAL 5. Proficiency in Wordpress development and customisation, with strong PHP coding skills ESSENTIAL 6. Experience managing servers and implementing server security measures ESSENTIAL 7. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams ESSENTIAL 8. Budget management skills ESSENTIAL 9. Excellent planning and organisational skills ESSENTIAL 10. Ability to work independently and collaboratively ESSENTIAL 11. Ability to work in various environments to maintain relationships ESSENTIAL 12. Experience of working in the UK Islamic charity sector DESIRABLE 13. Excellent interpersonal and communication skills ESSENTIAL SKILLS AND ATTRIBUTES: 14. Strong Islamic character and values. ESSENTIAL 15. Professional and polite under all circumstances, adhering to Islamic principles. ESSENTIAL 16. Excellent communication skills in English (written and verbal). ESSENTIAL 17. Able to manage a demanding workload and work within tight deadlines. ESSENTIAL 18. IT literate and competent in using MS Office packages (Excel, PowerPoint, Outlook). ESSENTIAL
Fresh Graduate Opportunities
We seek fresh graduates as part of our potential future leaders. A...
Takaful MalaysiaPosted 17-Oct-2025
Negotiable
Details
Hide Details| Address Line 1 | Malaysia |
| Website | https://www.takaful-malaysia.com.my/en/ |
| Closing Date | 08-Nov-2025 | Gender | Any |
| Qualification | Bachelor degree |
| Salary | Negotiable |
| Language: | English, Malay |
| Eligible to work in: | Malaysia |
| Pension Provision | no |
| Confidential | no |
Accomodation Details : | |
| Legal Check | no |
Jobs Details
Exprerience Details
The Protégé Program is a programme designed to support the Malaysian Government’s initiative to create a pool of competent, well- trained, knowledgeable, and skilled graduates through industrial attachments that will assist them in acquiring relevant competencies that will enhance their marketability and employability. We would be able to find a talent and fill the vacant position through this programme.
Accountant
Requirements • Graduate with B.com/ BAF. • Freshers or 1 - 2 y...
Association of Muslim ProfessionalsPosted 17-Oct-2025
$ 2046-2728 Per Annum
Details
Hide Details| Address Line 1 | Nagpada, Mumbai, Mumbai City, Maharashtra, India |
| City | Mumbai |
| Website | https://ampindia.org/ |
| Closing Date | 08-Nov-2025 | Gender | Any |
| Qualification | Appropriate Certification as per Job Criteria |
| Salary | $ 2046-2728 Per Annum |
| Language: | English, Hindi |
| Eligible to work in: | India |
| Pension Provision | no |
| Confidential | no |
Accomodation Details : | |
| Legal Check | no |
Jobs Details
Requirements • Graduate with B.com/ BAF. • Freshers or 1 - 2 year of experience in accounting. • Well versed with Excel, Tally, Banking activities Salary: : 1.80L - 2.4L pa Only Mumbai and MMR regions candidates can apply. Location: Room 8,  1st Floor, Halima Manzil, Clare Road,Nagpada, Mumbai - 400008. Office Timing: 10:30 am to 7:30 pm. (Sunday - Fixed Off).Exprerience Details
Requirements • Graduate with B.com/ BAF. • Freshers or 1 - 2 year of experience in accounting. • Well versed with Excel, Tally, Banking activities
Program Manager
Requirements: • Graduates/Post Graduates from any stream. •Â...
Association of Muslim ProfessionalsPosted 17-Oct-2025
$ 4773-6819 Per Annum
Details
Hide Details| Address Line 1 | Nagpada, Mumbai, Mumbai City, Maharashtra, India |
| City | Mumbai |
| Website | https://ampindia.org/ |
| Closing Date | 01-Nov-2025 | Gender | Any |
| Number of Vacancies | 8 People |
| Qualification | Degree |
| Salary | $ 4773-6819 Per Annum |
| Language: | English, Hindi |
| Eligible to work in: | India |
| Pension Provision | no |
| Confidential | no |
Accomodation Details : | |
| Legal Check | no |
Jobs Details
Requirements: • Graduates/Post Graduates from any stream. • 5-10 years’ relevant experience in the Social Development sector or similar • Excellent Communication Skills in English and Hindi required. • Well-versed with MS Office, Google Spreadsheet • Well-versed with Social-Media & Internet • Experience in managing large Teams ResponsibilitiesExprerience Details
Requirements: • Graduates/Post Graduates from any stream. • 5-10 years’ relevant experience in the Social Development sector or similar • Excellent Communication Skills in English and Hindi required. • Well-versed with MS Office, Google Spreadsheet • Well-versed with Social-Media & Internet • Experience in managing large Teams
Project Coordinator
Requirements •  Graduate from any stream •  Freshers or ...
Association of Muslim ProfessionalsPosted 17-Oct-2025
$ 2046-2455 Per Annum
Details
Hide Details| Address Line 1 | Nagpada, Mumbai, Mumbai City, Maharashtra, India |
| City | Mumbai |
| Website | https://ampindia.org/ |
| Closing Date | 08-Nov-2025 | Gender | Any |
| Number of Vacancies | 10 People |
| Qualification | Degree |
| Salary | $ 2046-2455 Per Annum |
| Language: | English, Hindi |
| Eligible to work in: | India |
| Pension Provision | no |
| Confidential | no |
Accomodation Details : | |
| Legal Check | no |
Jobs Details
Requirements •  Graduate from any stream •  Freshers or 1 - 2 year of experience •  Proficient in computer skills, Excel, and Word •  Excellent communication skills •  Ability to work under pressure Responsibilities • The employee will coordinate with Leadership & Project teams regularly. • Liaise with academic institutions, professional bodies, and stakeholders to promote the competition and ensure its success. • Maintain clear communication with participants, parents, and teachers throughout the process. • Connect participating students with AMP programs and resources for further support and guidance.Exprerience Details
Requirements •  Graduate from any stream •  Freshers or 1 - 2 year of experience •  Proficient in computer skills, Excel, and Word •  Excellent communication skills •  Ability to work under pressure
Income Generation Support Officer (Temporary Cover)
Job Type Fixed-term Location Hybrid, Lond...
Muslim AidPosted 16-Oct-2025
£ 28,008-30,008 Per Annum
Details
Hide Details| Address Line 1 | Hybrid, London, United Kingdom |
| City | London |
| Website | https://www.muslimaid.org |
| Closing Date | 09-Nov-2025 | Gender | Any |
| Qualification | Appropriate Certification as per Job Criteria |
| Salary | £ 28,008-30,008 Per Annum |
| Language: | English |
| Eligible to work in: | United Kingdom |
| Pension Provision | no |
| Confidential | no |
Accomodation Details : | |
| Legal Check | no |
Jobs Details
Summary of Role
The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.About the Role
- Maintain and improve departmental filing systems to achieve maximum efficiency.
- Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
- Undertake small-scale project work including researching, analysing and recommending next steps.
- Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
- Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
- Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.
About You
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role. To be successful in this role, you will need:- Experience of organising and coordinating meetings and events.
- Proven office administrative experience.
- Proven experience supporting senior leaders.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
Why you should Apply
Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation. Benefits you will enjoy working for us:- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
Exprerience Details
About You
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role. To be successful in this role, you will need:- Experience of organising and coordinating meetings and events.
- Proven office administrative experience.
- Proven experience supporting senior leaders.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
Posted 16-Oct-2025
£ 34,420-36,420 Per Annum
Details
Hide Details| Address Line 1 | Hybrid, London, United Kingdom |
| City | London |
| Website | https://www.muslimaid.org |
| Closing Date | 02-Nov-2025 | Gender | Any |
| Qualification | Appropriate Certification as per Job Criteria |
| Salary | £ 34,420-36,420 Per Annum |
| Language: | English |
| Eligible to work in: | United Kingdom |
| Pension Provision | no |
| Confidential | no |
Accomodation Details : | |
| Legal Check | no |
Jobs Details
Summary of Role
The Campaigns Coordinator is responsible for coordinating the day-to-day running of MAUK’s campaigns. By effectively bringing all campaign stakeholders together and ensuring campaigns are delivered to budget and in a timely manner the role is responsible for assisting with strategic planning, reviewing and development of MAUK’s campaign diary.About the Role
- Coordinate the design, scheduling, and delivery of integrated campaigns across email, SMS, and digital channels.
- Coordinate campaign timelines, approvals, and delivery across teams to ensure smooth execution.
- Assist in developing audience segmentation and targeting strategies to maximize engagement and impact.
- Develop comprehensive email and SMS engagement approaches that tie into broader supporter engagement strategies with tailored and segmented email campaigns.
- Develop email journeys and/or triggered emails for multiple initiatives, monitoring performance and making the required adjustments where necessary.
- Collaborate with creative and branding suppliers to develop campaign visuals, assets, and idents that reflect the organization’s identity and resonate with target audiences.
About You
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role. To be successful in this role, you will need:- Experience coordinating marketing or fundraising campaigns across multiple channels.
- Proven experience building, testing, and delivering email and SMS campaigns using marketing automation platforms.
- Understanding of campaign planning, supporter journeys, and audience segmentation.
- Strong project management and organisational skills; able to manage multiple deadlines.
- Excellent written and verbal communication skills, with the ability to draft and proof campaign copy.
- Strong measurement, analytical, systematic thinking, planning and organisational skills.
Why you should Apply
Join Muslim Aid as a Campaigns Coordinator and help drive impactful campaigns that make a real difference. You’ll coordinate day-to-day campaign activities, ensuring they run smoothly, on time, and within budget. Working closely with teams and stakeholders, you’ll bring creative ideas to life and support Muslim Aid mission to serve communities in need. If you’re organised, collaborative, and passionate about meaningful change, apply now and turn your skills into impact! Benefits you will enjoy working for us:- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
Exprerience Details
About You
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role. To be successful in this role, you will need:- Experience coordinating marketing or fundraising campaigns across multiple channels.
- Proven experience building, testing, and delivering email and SMS campaigns using marketing automation platforms.
- Understanding of campaign planning, supporter journeys, and audience segmentation.
- Strong project management and organisational skills; able to manage multiple deadlines.
- Excellent written and verbal communication skills, with the ability to draft and proof campaign copy.
- Strong measurement, analytical, systematic thinking, planning and organisational skills.