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Full Time

Office Assistant 2024-2025

Noor-Ul-Iman School is seeking highly qualified Office Assistant:...

Noor-Ul-Iman School

Posted 11-Oct-2024

Negotiable

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Address Line 1 New Jersey, United States
City New Jersey
Website https://www.nuischool.org/explore/careers.cfm
Closing Date 31-Oct-2024
Interview/Start DateNo date provided
Gender Any
Salary Per Annum OR Negotiable
Language: English
Eligible to work in: United States
Work Time Monday to Friday
Pension Provision no
Confidential no

Accomodation Details :

Legal Check no

Jobs Details

Noor-Ul-Iman School is seeking highly qualified Office Assistant: Responsibilities include but are not limited to:
  • Receiving and making phone calls, typing, scheduling, documentation, etc.
  • Data Collection and Analysis
  • General Office Tasks
  • Working within a Learning Management System
  • Mandatory Proficiency in Microsoft Word, Excel, PowerPoint
  • Ability to speak and write effectively in English
  • Strong interpersonal skills; ability to work well with parents, teachers, students, and other office personnel
  • School Office experience preferred
Noor-Ul-Iman school is a diverse learning community brought together by a mutual desire to practice and preserve core Islamic teachings within a world class educational environment. Noor-Ul-Iman School (NUI) is a non-public, non-profit, tax-exempt educational organization recognized by the New Jersey Department of Education and accredited by the New Jersey Association of Independent Schools. It is a member of the New Jersey Association of Independent Schools, the Council of Islamic Schools of North America, and the Islamic Schools League of America. Noor-Ul-Iman School hires employees regardless of age, gender, race, color, religion, disability and national or ethnic origin. Job Type: Full-time Benefits:
  • Health insurance
Schedule:
  • Monday to Friday
Work Location: In person

Exprerience Details

Responsibilities include but are not limited to: Receiving and making phone calls, typing, scheduling, documentation, etc. Data Collection and Analysis General Office Tasks Working within a Learning Management System Mandatory Proficiency in Microsoft Word, Excel, PowerPoint Ability to speak and write effectively in English Strong interpersonal skills; ability to work well with parents, teachers, students, and other office personnel School Office experience preferred
Part Time

Remote ESOL Instructor

JOB SUMMARY:  The ESOL Instructor at AAFSC works within our Readi...

Arab American Family Support Center

Posted 11-Oct-2024

£US$25+ (Hourly) Per Day

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Address Line 1 Brooklyn, New York, United States Remote
City Brooklyn
Website https://aafscny.org/connect-with-us/employment-opportunities/
Closing Date 31-Oct-2024
Interview/Start DateNo date provided
Job Position: Teacher
Gender Any
Qualification BA/BSc
Salary$ US25+ (Hourly) Per Day
Language: English
Eligible to work in: United States
Pension Provision no
Confidential no

Accomodation Details :

Legal Check no

Jobs Details

JOB SUMMARY:  The ESOL Instructor at AAFSC works within our Readiness Initiatives Program to provide limited English proficient adults with contextualized instruction that gives students the civic and English language skills to effectively participate in the English-speaking environment in which they live. The instructor fosters a classroom environment that offers participants the resources, opportunities and support needed to help them grow and achieve self-sufficiency. A successful person in this role is an experienced, creative, hard-working and dynamic ESOL instructor who has experience creating student-centered learning environments, using a communicative approach, and incorporating civic engagement, job readiness and technology in the classroom. A commitment to immigrant, refugee and low-income communities is essential for this role.   DUTIES AND RESPONSIBILITIES:
  • Develop & write new lesson plans, or adapt existing lesson plans, to meet student needs and stated class objectives.
  • Provide instruction and facilitate classroom activities in line with stated class objectives.
  • Prepare students to take the Citizenship test and pass the interview.
  • Build instructional activities around the four interdependent components of reading: alphabetics, fluency, vocabulary, and comprehension.
  • Provide a variety of instructional deliveries including individualized instruction, small group instruction, and whole class instructions
  • Facilitate learning with textbooks, workbooks, lectures, computer based educational programs, audio/visual aids, hands-on activities, and use of tutors.
  • Assist students with the development of digital literacy skills and provide learning activities designed to enhance financial literacy skills.
  • Maintain accurate student attendance records.
  • Ensure all lessons and structured activities have clearly defined outcomes with measurable skill gains and/or learning goals for adult participants.
  • Maintain active repository of curricula that is made accessible and available on organizational servers.
  • In collaboration with Program Director and Associate Director, continuously evaluate and refine curricula and activity plans to ensure success for adult learners attending program.
  • Ensure all paperwork and documentation is completed in a timely manner.
  • Report any issues in the classroom (either with students or volunteers) immediately to the supervisor.
Other duties and responsibilities
  • Participate in internal and external meetings and trainings as assigned.
  • Perform other duties assigned by Program Director.
  BACKGROUND AND POSITION REQUIREMENTS
  • Bachelor’s degree required.
  • Teaching certification (TESLA, TESOL, CELTA, etc.) required.
  • BEST Plus certification required.
  • Ability to teach both remote online classes and in-person classes.
  • Experience with teaching beginner adult students, including Literacy Learners, required.
  • Excellent writing and editing skills; strong verbal communication and interpersonal skills.
  • Experience with teaching multi-levels in a single classroom.
  • Flexible with an open enrollment schedule
  • Openness to learning about the languages, cultures, and customs of the students to better serve them.
  • Must complete 18 hours of professional development training each year.
  • Experience in lesson planning, curriculum development, and implementation of structured programming for adult learners required.
  • Open to learning more about cultural responsiveness, trauma-informed education, and language instruction.
  • Proven ability to work independently and meet deadlines.
  • Passion for AAFSC’s mission and vision.
  • Job contingent on pre-employment background check and fingerprint clearance.
  • U.S. Work Authorization required.
We are an equal-opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Exprerience Details

BACKGROUND AND POSITION REQUIREMENTS Bachelor’s degree required. Teaching certification (TESLA, TESOL, CELTA, etc.) required. BEST Plus certification required. Ability to teach both remote online classes and in-person classes. Experience with teaching beginner adult students, including Literacy Learners, required. Excellent writing and editing skills; strong verbal communication and interpersonal skills. Experience with teaching multi-levels in a single classroom. Flexible with an open enrollment schedule Openness to learning about the languages, cultures, and customs of the students to better serve them. Must complete 18 hours of professional development training each year. Experience in lesson planning, curriculum development, and implementation of structured programming for adult learners required. Open to learning more about cultural responsiveness, trauma-informed education, and language instruction. Proven ability to work independently and meet deadlines. Passion for AAFSC’s mission and vision. Job contingent on pre-employment background check and fingerprint clearance. U.S. Work Authorization required.
Full Time

Accountant

Overview We are seeking a skilled Accountant to join our team. ...

Greensboro Islamic Academy

Posted 11-Oct-2024

Negotiable

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Address Line 1 Greensboro, NC 27405
City Greensboro
Website https://www.gianc.net/home/employment
Closing Date 31-Oct-2024
Interview/Start DateNo date provided
Gender Any
Salary Per Annum OR Negotiable
Language: English
Eligible to work in: United States
Work Time Monday to Friday
Pension Provision no
Confidential no

Accomodation Details :

Legal Check no

Jobs Details

Overview We are seeking a skilled Accountant to join our team. The ideal candidate will have experience in public accounting, and proficiency in accounting software such as Gusto. Responsibilities - Perform account reconciliations to ensure accuracy - Execute accrual accounting processes - Post journal entries and maintain general ledger - Ensure compliance with SOX regulations Experience - Proven experience in public accounting or related field - Strong knowledge of GAAP principles - Proficiency in financial report writing - Familiarity with Gusto - Ability to handle account reconciliation and journal entries accurately Job Type: Full-time Benefits:
  • Paid sick time
  • Paid time off
Physical Setting:
  • Office
Schedule:
  • Monday to Friday
Ability to Relocate:
  • Greensboro, NC 27405: Relocate before starting work (Required)
Work Location: In person

Flexible

Clinical Counselor

Job Overview We are seeking a dedicated Clinical Counselor to join ...

Wafa House Inc

Posted 11-Oct-2024

£US$55-65k Per Annum

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Address Line 1 Fair Lawn, NJ, USA
City NJ
Website https://www.wafahouse.org/join-the-team
Closing Date 31-Oct-2024
Interview/Start DateNo date provided
Gender Any
Salary$ US55-65k Per Annum
Language: Arabic, English, Spanish, Urdu,
Eligible to work in: United States
Pension Provision no
Confidential no

Accomodation Details :

Legal Check no

Jobs Details

Job Overview We are seeking a dedicated Clinical Counselor to join our team at Wafa House. This position offers FREE Supervision. The ideal candidate will have experience working with survivors, providing professional counseling services to individuals to support client’s mental well-being. They help clients manage and overcome mental and emotional issues, develop treatment plans, and work towards personal and therapeutic goals. This role requires a deep understanding of therapeutic techniques, excellent communication skills, and a compassionate and culturally sensitive approach to client care. About Wafa House Wafa House is a culturally specific nonprofit organization which specializes in serving the needs of survivors of domestic violence in the Arab, South Asian, and Muslim communities. Wafa House offers a range of services with a culturally sensitive approach including clinical mental health services, social services, and legal services. At Wafa House, our mission is to serve and strengthen individuals who need financial and emotional support and help them feel a sense of community. Duties and Responsibilities
  • Conduct initial intake assessment to assess clients’ needs and determine treatment plan
  • Provide crisis intervention and psychotherapy to clients
  • Monitor the progress through informational and detailed clinical progress notes
  • Develop safety plans with danger assessment for victims of domestic violence
  • Complete psycho-social assessments for clients
  • Strategize for client’s well-being
  • Implement psychoeducation within the respective area of presenting problem
  • Assessing and diagnosing clients experiencing symptoms of psychological distress
  • Working with clients to set goals and develop treatment plans for their presenting issue
Miscellaneous
  • Perform other duties as assigned
  • Show commitment to the organization’s values and principles
  • Show commitment to the vision and the mission of Wafa House.
Qualifications
  • LPC, LAC, LSW, LCSW, or MSW required
  • Supervision included*
  • Prior experience/training in a similar position
  • Ability to perform accurate assessment of the client’s presenting problem
  • Knowledge of standard documentation requirements for clinical casework
  • Ability to intervene in domestic violence crisis situations, using sound professional judgment, ethical practice and common sense
  • Ability to work effectively with diverse racial, ethnic and socioeconomic populations
  • Proficiency in oral and written communication skills
  • Required: Arabic, Spanish or Urdu language proficiency
  • Demonstrated ability in delivering patient treatment across all platforms
  • Telehealth/virtual
  • Join our team and make a meaningful impact on the lives of individuals seeking mental health support. Apply now to be part of our compassionate and dedicated clinical counseling team.
Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off
Schedule:
  • 8 hour shift- monday through friday
Language:
  • Arabic, Urdu, or Spanish (Required)
Ability to Commute:
  • Fair Lawn, NJ (Required)
Ability to Relocate:
  • Fair Lawn, NJ: Relocate before starting work (Required)
Work Location: Hybrid

Exprerience Details

Qualifications LPC, LAC, LSW, LCSW, or MSW required Supervision included* Prior experience/training in a similar position Ability to perform accurate assessment of the client’s presenting problem Knowledge of standard documentation requirements for clinical casework Ability to intervene in domestic violence crisis situations, using sound professional judgment, ethical practice and common sense Ability to work effectively with diverse racial, ethnic and socioeconomic populations Proficiency in oral and written communication skills Required: Arabic, Spanish or Urdu language proficiency Demonstrated ability in delivering patient treatment across all platforms Telehealth/virtual Join our team and make a meaningful impact on the lives of individuals seeking mental health support. Apply now to be part of our compassionate and dedicated clinical counseling team.
Part Time

Palestinian Cultural Support Coordinator

IWA Australia is seeking a part-time Cultural Support Coordinator to j...

Islamic Women's Association of Australia

Posted 11-Oct-2024

£A$405-438 Hourly Per Day

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Address Line 1 Brisbane, Queensland, Australia
City Brisbane
Website https://iwaa.org.au/about-us/work-with-us/
Closing Date 31-Oct-2024
Interview/Start DateNo date provided
Gender Any
Salary$ A405-438 Hourly Per Day
Language: English
Eligible to work in: Australia
Pension Provision no
Confidential no

Accomodation Details :

Legal Check no

Jobs Details

IWA Australia is seeking a part-time Cultural Support Coordinator to join our Community Development Team. This is a permanent part-time 30 hours per week position based in Logan. The successful candidate will be required to organise and execute events that support and enable stronger communities. This role involves working alongside IWA Australia staff, clients, community leaders, cultural organisation’s, and other stakeholders to support Australian Palestinian, Muslim and other communities including emerging communities that provide cultural activities community programs and events. The ideal candidate is passionate about community building, has a strong understanding of the cultural nuances of the communities we serve, and is skilled in event management. Client services responsibilities
  • Provision of culturally and linguistically considerate orientation information and development of life-skills to community groups.
  • Facilitate access to mental health and community led services, promote peacebuilding initiatives, and overall social cohesion and strengthen community connections and wellbeing.
Community advocacy
  • Provide advice to IWA Australia staff and teams about the needs, priorities and experiences of communities, based on own lived experience and that of their community members.
  • Review and provide feedback about services and programs designed by IWA Australia to ensure support is accessible, culturally appropriate, and informed by lived experience.
  • Provide advice, based on lived experience, to other stakeholders that offer services to diverse communities.
What qualifications and skills do I need? You should be comfortable working in a fast-paced environment and possess effective communication and interpersonal skills. In addition to having a confident and positive personality, you will have:
  • Proficient language skills (reading, writing, and speaking) in both English and Arabic (Palestinian background preferred)
  • A valid Queensland Driver’s License.
  • Demonstrated ability to represent IWA Australia professionally in various contexts.
  • Sound and accurate knowledge of Australian culture and systems relevant to client settlement.
  • A demonstrated commitment to working with all community members, regardless of cultural and religious affiliations, and a commitment to social justice and human rights.
  • Excellent records management and general administration experience, along with proficiency in MS Office and advanced computer literacy.
The successful candidate will be required to have a valid driver’s license, pass a police check, and apply for a Working with Children Blue Card. How do I apply? For a full copy of the position description, please email us at qldhr@iwaa.org.au. What you must submit in your application:
  • A cover letter addressing the Key Selection Criteria.
  • A copy of your resume which includes two professional referees. We will only contact the referees once we have consulted with you.
Failure to comply with the above requests will result in your application not being considered. Please click Apply or email your documents to qldhr@iwaa.org.au.

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Working With Children (WWC) Check?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Do you have a current Australian driver's licence?

Exprerience Details

What qualifications and skills do I need? You should be comfortable working in a fast-paced environment and possess effective communication and interpersonal skills. In addition to having a confident and positive personality, you will have: Proficient language skills (reading, writing, and speaking) in both English and Arabic (Palestinian background preferred) A valid Queensland Driver’s License. Demonstrated ability to represent IWA Australia professionally in various contexts. Sound and accurate knowledge of Australian culture and systems relevant to client settlement. A demonstrated commitment to working with all community members, regardless of cultural and religious affiliations, and a commitment to social justice and human rights. Excellent records management and general administration experience, along with proficiency in MS Office and advanced computer literacy. The successful candidate will be required to have a valid driver’s license, pass a police check, and apply for a Working with Children Blue Card.
Full Time

Islamic Finance Broker

The Role: We are looking to welcome a new Islamic finance broker to...

Sharia Finance

Posted 11-Oct-2024

£A$78-104k Per Annum

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Address Line 1 Adelaide, South Australia, Australia
City Adelaide
Website https://shariafinance.com.au/
Closing Date 31-Oct-2024
Interview/Start DateNo date provided
Gender Any
Salary$ A78-104k Per Annum
Language:
Eligible to work in: Australia
Pension Provision no
Confidential no

Accomodation Details :

Legal Check no

Jobs Details

The Role: We are looking to welcome a new Islamic finance broker to our team and help them to enter the Islamic finance industry. Existing asset and mortgage brokers are encouraged to apply, however no finance experience required and full training provided. This role is for motivated, vibrant, outgoing, energetic people who are looking to move from conventional banking or start a new career in Islamic asset and home finance.   About you: You will have a keen interest in Islamic finance and Islamic principles. Being fluent in two languages including English + another language is advantageous. Preferred languages include (but are not limited to) Arabic, Bengali, Malay, Pashto, Urdu, Uzbek. These will be look upon favourably but it is not a requirement. This role would be suitable for someone who has very strong communication skills, works well autonomously and in a team environment and is looking to start a new role in a unique and rewarding industry with full company support   Daily Tasks
  • Preparing Home and Vehicle finance applications
  • Liaising with Islamic lenders
  • Building and managing your own portfolio of clients
  • Attending conferences and workshops
  • Answering inbound phone calls for vehicle finance
  • Making out bound phone calls to prospective clients
  • Conducting Home and Vehicle finance assessments
  Specialised Training. Throughout the one-year, you will be based at our office located on Brighton Road. The traineeship theory will be divided into two components – Australian Banking and Islamic Finance. 1.Australian Banking will include the completion of a Certificate IV in mortgage broking to obtain a strong understanding of the Australian finance industry 2. Islamic banking will include the completion of various modules on Islamic banking including but not limited to Islamic banking foundations, Ijarah contracts, musharaka and Murabaha contacts. Salary: Commission only role but full leads are provided. We receive an average of 15 inbound enquiries per day to be distributed to the team.   Looking for more information? Email us salam@shariafinance.com.au or visit out website www.shariafinance.com.au  

Employer questions

Your application will include the following questions:   Which of the following statements best describes your right to work in Australia?   Do you have native or bilingual proficiency in any languages other than English?   Do you have a Certificate IV in Finance & Mortgage Broking?   Do you have a current Police Check (National Police Certificate) for employment?

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Finance Broker?
  • Do you have native or bilingual proficiency in any languages other than English?
  • Do you have a Certificate IV in Finance & Mortgage Broking?
  • Do you have experience in a sales role?

Exprerience Details

Employer questions Your application will include the following questions: Which of the following statements best describes your right to work in Australia? Do you have native or bilingual proficiency in any languages other than English? Do you have a Certificate IV in Finance & Mortgage Broking? Do you have a current Police Check (National Police Certificate) for employment? Employer questions Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Finance Broker? Do you have native or bilingual proficiency in any languages other than English? Do you have a Certificate IV in Finance & Mortgage Broking? Do you have experience in a sales role?
Full Time

National Fundraising and Community Engagement Manager

THE ROLE UWT is recruiting a National Fundraising and Community Engag...

Ummah Welfare Trust (UWT)

Posted 10-Oct-2024

From £35,000 - £40,000 Per Annum

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Address Line 1 578 – 600 St Helens Road Bolton, BL3 3SJ
City Bolton
Website https://uwt.org/about-us/vacancies-uwt/
Closing Date 01-Dec-2024
Interview/Start DateNo date provided
Gender Any
Salary£ From 35,000 - 40,000 Per Annum
Language: English
Eligible to work in: United Kingdom
Pension Provision no
Confidential no

Accomodation Details :

Legal Check no

Jobs Details

THE ROLE UWT is recruiting a National Fundraising and Community Engagement Manager to coordinate its Fundraising and Community Engagement strategy and delivery. Based primarily at the head office, the post holder will facilitate the Fundraising and Media teams with creativity, imagination, excellent planning, organisation and management to maximise awareness of the organisation’s campaigns, and also drive new initiatives to ensure the long-term sustainability of charitable donations. OVERALL RESPONSIBILITIES • Develop, coordinate and implement the charity’s fundraising strategy in line with the following factors: - emerging spiritual and humanitarian demands of the Ummah; - the changing socio-economic, demographic, geographical, donating patterns and volunteering trends within our donor and volunteer communities; and - the organisation’s values and changing needs • Manage day to day activities of Fundraising and Media teams for an effective and efficient delivery of the charity’s campaigns, programmes and activities, and generate funds for the poor and needy; and • Ensure the key stakeholder relationships are developed and managed effectively to maximise donations • Support the COO to strategise and lead on related organisational development activities and projects, for the whole charity. • Manage the relevant budgets. • Ensuring the charity is complying with the relevant standards of the Fundraising Regulator’s guidance. STRATEGY • Lead the development, implementation and monitoring of the fundraising strategy and work plans, and systems to achieve income targets • Contribute to developing a short/long term strategy for the department in line with UWT’s strategy, policies and procedures. • Work with different departments of UWT and partners to ensure the alignment of UWT’s fundraising strategy and funds development strategy. • Maintain a market focus to ensure a good understanding of trends and forces to inform future fundraising strategies. FUNDRAISING • Work with the Fundraising and Media teams to devise and implement a communication and engagement plan as part of the Fundraising and community engagement strategy; • Support the Fundraising teams and media team to create a schedule of UWT community events, activities, promotional material distribution, and media campaigns to raise awareness of UWT, it’s programmes, campaigns and activities; • Support the Regional fundraising managers to develop and manage relationships with national and local Masajid, community organisations, businesses and key individuals; • Facilitate in conjunction with the Regional Fundraising Managers and Media Manager to oversee the quality and quantity of feedback material for project sponsors and donors. • Ensure that the Regional Fundraising managers maintain and build on existing relationships with regular funders and donors; • Coordinate the generation and diversification of funding streams including major donors, legacies, regular giving and social media campaigns; • Ensure that the Regional Fundraising managers deliver their assigned fundraising projects by working across regions and departments as appropriate; • Monitor and evaluate national financial targets and expenditure for regional areas, reporting progress regularly, identifying any potential shortfalls and necessary remedial actions; and • Work with the Regional Fundraising managers and teams to drive continuous improvement of UWT’s existing fundraising operations, processes and systems. • Work with the Media team to develop and maintain website content. • Implement a social media strategy that is integrated with wider team projects and ensure consistent messaging is shared across all platforms. BUDGET RESPONSIBILITIES • Prepare fundraising department budget, ensuring strategical use of funds to generate more income. • Assist the COO with the development of annual budgets for the department in consultation with other budget holders. • Review budgets periodically to ensure the most efficient use of funds. VOLUNTEERING • Work with the Fundraising and Media teams to devise a volunteering plan as part of the Fundraising and Community Engagement Strategy; • Support the Regional Fundraising teams to retain and expand on our current volunteer groups and communities; • Effectively address the issues affecting our current volunteers across the country; • Research the demands from the potential new generation of volunteers to understand the obstacles and opportunities to volunteering with UWT; and • Ensure the development and motivation opportunities are available to volunteers that proactively support the charity’s fundraising and related campaigns.

Exprerience Details

PERSON SPECIFICATION CATEGORY CRITERIA REQUIREMENT Qualifications Educated to minimum A level or equivalent qualification Essential Islamic Studies graduate Desirable Experience Experience of managing a fundraising team and volunteers Essential Experience of working in a charitable fundraising environment Essential Experience of travelling to affected areas and capturing the situations Essential Experience of business development and management Desirable Considerable experience of coordinating remote teams Desirable Experience in developing team strategies and plans Essential People management experience Essential Experience in managing budgets Essential Skills / Abilities Strong leadership and team management skills Essential Ability to develop strong working relationships internally and with people from other organisations Essential Ability to motivate and enthuse staff, volunteers and external supporters Essential Accomplished at preparing clear written and verbal reports and public speaking Essential Skilled in handling a busy workload, meeting deadlines and managing conflicting priorities Essential Flexible and adaptable approach to work demands across the whole organisation Essential Competent user of Microsoft Office applications (Word, Excel, Access) Essential Knowledge and understanding Demonstrable knowledge and experience of the humanitarian and non-profit sector policy Essential Broad understanding of fundraising techniques and the specific value, role and techniques utilised within community fundraising activity Essential Understand the diversity, social and cultural nuances within local Muslim communities and how this impacts community engagement, volunteering, fundraising and the organisation Desirable Other Personal conduct and delivery of work should comply with the values and culture of Ummah Welfare Trust Essential Flexibility in work hours and at times, location of work, in order to accommodate priorities, events, functions and work activity. The role may involve travel throughout the UK and abroad Essential Hold a valid UK driving license and have full access to your own car. Essential
Full Time

Customer Services Manager – Bolton Head Office

THE ROLE UWT is looking for a skilled and experienced Customer Servic...

Ummah Welfare Trust (UWT)

Posted 10-Oct-2024

From £30,000 Per Annum

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Address Line 1 578 – 600 St Helens Road Bolton, BL3 3SJ
City Bolton
Website https://uwt.org/about-us/vacancies-uwt/
Closing Date 17-Nov-2024
Interview/Start DateNo date provided
Gender Any
Salary£ From 30,000 Per Annum
Language: English
Eligible to work in: United Kingdom
Work Time Monday to Friday
Hours Per Week 40 Hours
Pension Provision no
Confidential no

Accomodation Details :

Legal Check no

Jobs Details

THE ROLE UWT is looking for a skilled and experienced Customer Services Manager to lead the charity’s Customer Services Department. The post holder will be donor focussed, strive for customer service excellence and will promote this throughout the Customer Services Department. OVERALL RESPONSIBILITIES The post holder will report to the COO and will work in close coordination with PR/Fundraising and Donor Feedback departments to deliver the following: • Provide evidence-based proposals to implement targeted changes and improvements to the Department, and develop innovative ways to serve our donors, visitors, customers, and members of the public and; • Work with other UWT departments to grow our donor base; • Create operational plans to guide and optimise the Department’s service delivery, efficiency and effectiveness; • Supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness; and • Ultimately improve the UWT donor and customer journey and increase satisfaction. SERVICE PLANNING, DEVELOPMENT & IMPROVEMENT • Utilize relevant service data/statistics to develop an evidence based operational plan with clear objectives & KPIs; • Plan resources (i.e. people, technology, equipment etc.) to increase efficiency and effectiveness in the delivery of the operational plan and to achieve qualitative and quantitative targets; • Plan budgets and track expenses for the Department; • Evaluate performance against Departmental KPIs proposing remedial action where required; • Monitor and report the delivery of the Department’s KPIs to the COO; • Create service systems, processes, policies and procedures; • Stay abreast of sector wide developments and innovations, and implement the appropriate best practice to drive continuous improvement; and • Maintain an orderly workflow according to Departmental priorities. CUSTOMER SERVICE • Lead on resolving donor and customer issues, and follow problems through to a satisfactory conclusion; • Maintain up-to-date records of donor discussions (i.e. queries / complaints / suggestions, the departments resulting actions and the outcomes); • Create a system of donor consultation, feedback and satisfaction surveys; • Identify, collate and analyse key Departmental service data and statistics (i.e. donor satisfaction, complaints, total calls, missed calls, resolved queries, failed donations etc.); • Use the information from the above sources to propose changes and improvements to the Customer Services Department and any other UWT services/activities; and • Introduce initiatives to improve the donor and customer experience, create engaged donors and facilitate targeted and organic growth. STAFF MANAGEMENT • Work with the HR department to recruit, coach, train and develop customer service staff; • Manage the team to ensure that staffing levels, working hours and individual responsibilities are; organised to achieve the Department’s KPIs, flexible to respond to unexpected demands (i.e. emergency appeals, unplanned absences etc.), and that the Department’s services and activities are delivered in a timely manner, to a high standard; • Establish clear and consistent communication with and between team members to ensure that the team are fully aware and prepared for set and revised Departmental priorities, processes, systems, and routines; • Embed effective performance management with all team members through appraisal and supervision to set individual targets, and to monitor and review the progress against these targets; • Encourage continuous professional development through training, coaching and mentoring to improve staff capability and nurture exceptional and high performance from individuals and the team; • Establish a positive team ethos and environment where staff excel through mutual encouragement, empowerment and support; and • All other duties that are commensurate to the post.

Exprerience Details

PERSON SPECIFICATION CATEGORY CRITERIA REQUIREMENT Qualifications Qualified to A level standard or equivalent (i.e. BTEC, NVQ etc.) Essential Graduate in a relevant discipline (i.e. Business Administration etc.) Desirable Experience Proven working experience as a Customer Service Manager or Call Centre Manager Essential Building, leading and motivating teams to achieve challenging targets in a fast-paced work environment especially during busy periods Essential Experience of change management Desirable Knowledge Excellent performance management methods and techniques for teams and individuals Essential Creating and implementing operational plans Essential Customer service metrics and performance evaluation Essential Creating and managing budgets Essential Reporting operational and financial performance to senior stakeholders Essential Working knowledge of customer service and call centre technology, software, databases and tools Desirable Awareness of industry’s latest technology trends and applications Desirable Skills Excellent client-facing customer service and communication skills Essential Dealing with customer queries, complaints and suggestions in person, telephone and in writing to a satisfactory conclusion Essential Excellent organisation skills, ability to prioritise work and multi-task Essential Results driven with a practical approach to problem-solving Essential Positive, patient and reliable Essential Proficient in MS Office Essential Basic grasp of some of the following community languages: Urdu, Bengali, Gujarati, Arabic Desirable Other Personal conduct and delivery of work should comply with the values and culture of Ummah Welfare Trust Essential Occasionally adapt working times to meet the requirements of the organisation Essential Hold a valid UK driving license Desirable Residing in Bolton Desirable
Full Time

Executive Assistant

THE ROLE Based at its head office, UWT are looking to appoint an Exec...

Ummah Welfare Trust

Posted 10-Oct-2024

£38K to £45K Per Annum

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Address Line 1 578 – 600 St Helens Road Bolton, BL3 3SJ
City Bolton
Website https://uwt.org/about-us/vacancies-uwt/
Closing Date 01-Dec-2024
Interview/Start DateNo date provided
Gender Any
Salary£ 38K to 45K Per Annum
Language: English
Eligible to work in: United Kingdom
Hours Per Week 40 Hours
Pension Provision no
Confidential no

Accomodation Details :

Legal Check no

Jobs Details

THE ROLE Based at its head office, UWT are looking to appoint an Executive Assistant to provide high level support to the Chairperson and board of trustees including full governance and administrative service. Ensuring that effective planning and administrative systems are in place and are maintained efficiently and effectively. The successful candidate will provide comprehensive advice and support to the Chairperson, contributing to the smooth functioning of executive-level operations. This role offers an exciting opportunity to gain exposure to various aspects of business management and leadership. Main Duties Governance and Management 1. Work with the chairperson to ensure the smooth running of UWT’s governance, driving continuous development and improvement, ensuring it continues to meet the needs of the organisation in a fast-changing external environment. 2. To develop and manage the processes of supporting the chairperson and the board of trustees, ensuring a high level of assistance through the chairperson, paying particular attention to UWT’s mission, values and constitutional requirements. 3. To act as first point of contact for the chairperson and provide advice and support to the chairperson to fulfil their role, including the servicing of trustee meetings and establishing appropriate training and development opportunities for the trustees. 4. To lead governance and charity secretarial functions, ensuring that work is conducted in accordance with agreed processes and legal timescales. 5. Working closely with HR and Compliance, monitor and where required review policies and resources as directed by the chairperson ensuring appropriate compliance with relevant legislation, advising on best practice, keeping abreast of charity sector, legislative and other developments and liaising with the chairperson to provide regular updates and briefings to the board and staff. 6. Working closely with the head of compliance, support the chairperson on the management of the organisation’s approach to risk management, monitoring and reporting on organisational risks. 7. To work in partnership with the Chief Operating Officer to ensure decision making is effectively delegated from the chairperson and Board of Trustees throughout the organisation’s management structure. 8. As directed by the chairperson, work with the programmes, finance and other relevant managers to analyse and interpret complex performance data. 9. Maintain and manage the schedule of all regulatory filings and communications, including with the charity commission and companies house and other regulatory bodies, and to work closely with the compliance department on regulatory and compliance matters. 10. Keep abreast of internal and external developments and advise the chairperson accordingly, preparing corporate document as directed by the chairperson. 11. Working closely with the COO to ensure maintaining of a central register of all approved organisational policies and procedures, and to monitor the rolling schedule of required updates and re-approvals. Executive Support and Administrative Functions 12. Assist the Chairman in managing schedules, appointments, and communications. 13. Handle email correspondence and prioritise tasks to ensure timely responses. 14. Prioritise inquiries and requests while troubleshooting potential conflicts with little guidance. 15. Manage and maintain executive calendars, ensuring accurate and up-to-date scheduling. 16. Coordinate travel arrangements, accommodations, and itineraries for the Chairman. 17. Prepare and submit expense reports, tracking receipts and reimbursements. Other Duties 18. Maintain an appropriate level of confidentiality at all times. 19. Attend supervision and appraisal process, meetings, training, and other events as required. 20. Adhere to relevant legal and statutory requirements including the Data Protection Act (ensuring an appropriate level of confidentiality at all times), Health and Safety at Work Act (ensuring H&S of own and others at all times) and any other relevant/charity law. 21. Attend and contribute to UWT staff training and any other training identified as appropriate for the post. 22. Occasionally travel abroad and/or work unsociable hours, which may require the need for an overnight stay, evening and weekend work. 23. Ensure that all responsibilities and activities within their post are consistent with the terms and spirit of UWT’s mission, vision, values, policies and procedures. 24. Be prepared to work flexibly according to business need 25. Have flexibility in undertaking the role and undertake other duties that may be necessary, from time to time.

Exprerience Details

PERSON SPECIFICATION This post is subject to a Disclosure and Barring Service (DBS) check. The closing date for applications is 01/12/2024, although the position may close sooner if the right candidate is found. To apply for this role, please email your CV and Covering Letter to vacancies@uwt.org Please ensure that you address how you satisfy each of the criteria in the person specification in your covering letter. For more information or discussion about the role please contact: 01204 661049 CATEGORY CRITERIA REQUIREMENT Qualifications Educated to a degree or equivalent Essential High proficiency in verbal and written communication Essential Qualified or trained in any of the following: business administration, human resources, health & safety, facilities management Desirable Islamic Studies graduate Desirable Experience Experience of implementing strategic and operational plans, and of using strategic plans to set business and operational objectives Essential Demonstrable experience of administrative support at executive level Essential Experience of managing meeting including formal minute taking Essential Experience of providing governance support Essential Experienced in working with people at all levels in an organisation Essential Experience of line management of staff Essential Portfolio-programme-project management experience Desirable Experience of financial management (budgets, cashflows etc.) Desirable Skills / Abilities Exceptional organisational and diary management skills Essential High levels of flexibility and adaptability Essential Flawless communication and presentation skills, both written and verbal Essential Excellent telephone manner Essential The ability to multitask and prioritise an everchanging workload Essential The ability to work under pressure and reach deadlines Essential Problem-solving and decision-making skills Essential The ability to work autonomously Essential The ability to determine which emails, reports, telephone calls etc need to reach the line manager and which do not Essential Strong business and commercial acumen Essential The ability to communicate with and present to senior management and trustees Essential The ability to build relationships at all levels across the business and with external contacts Essential Drafting, writing and research skills Essential Experience using the full Microsoft Office suite Essential Knowledge and understanding Good understanding of general secretariat, office administration and premises maintenance Essential Able to demonstrate that you are familiar with the legal responsibilities of a Company Secretary Essential Able to demonstrate and apply knowledge and understanding of legislation affecting charities, companies and workplaces, including charity and company law, employment law, data protection legislation and equalities legislation Desirable Demonstrable knowledge and experience of the charity sector Desirable Other Personal conduct and delivery of work should comply with the values and culture of Ummah Welfare Trust Essential The ability to adapt working hours to meet the requirements of the organisation. Essential
Full Time

Senior Videographer & Editor

We are looking for a passionate Senior Videographer & Video Editor...

Action For Humanity (AFH)

Posted 10-Oct-2024

£32-36k Per Annum

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Details

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Address Line 1 Manchester
City Manchester
Website https://actionforhumanity.org/careers/
Closing Date 31-Oct-2024
Interview/Start DateNo date provided
Gender Any
Qualification BA/BSc
Salary£ 32-36k Per Annum
Language: Arabic, English, Urdu,
Eligible to work in: United Kingdom
Pension Provision no
Confidential no

Accomodation Details :

Legal Check no

Jobs Details

We are looking for a passionate Senior Videographer & Video Editor to join the marketing team at Action for Humanity. You will work closely with the International Content Manager and oversee the creation and management of video content across various channels. The ideal candidate will have a strong background in storytelling, video production, content creation, and editing. This role requires a strong background in both video production and editing, with the ability to develop engaging content that resonates with our audience and meets performance targets. Responsibilities The Senior Videographer & Editor is accountable to fulfil their roles and responsibilities in line with AFH’s strategy, code of conduct, values, and principles and to report to their line manager regularly on the basis of annually defined KPIs. Content Creation: ● Develop and produce high-quality video content for various channels including paid social assets, branded content, fundraising and organic social media. ● Generate creative concepts and ideas for video content that align with brand messaging and marketing objectives. ● Undertake animation and motion graphics tasks at a high level. ● Stay on top of multiple video editing projects simultaneously, to meet deadlines. ● Ensuring all content is produced within brand guidelines and in-keeping with the tone of Action for Humanity. ● Colour correction and grading images and videos, conforming to broadcast and social standards and guidelines. ● Sourcing audio tracks and sound mixing edits, creating well mastered tracks across multiple layers. Deployment Recording: ● Storyboard and record videos of the needs assessments, our thematical impact and staff/donor deployments and challenges. Video Editing: ● Edit video footage to create polished and professional final products. ● Edit to a high standard, working across commercial, social and marketing projects. ● Ensure all video content is on-brand, consistent in style and quality, and optimised for each platform. ● Utilise video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) to enhance video quality, add effects, and ensure seamless transitions. Strategy and Planning: ● Collaborate with the marketing and creative teams to develop content strategies that align with business goals and marketing objectives. ● Plan and execute video content calendars, ensuring timely delivery and distribution of content. Performance and Optimisation: ● Monitor and analyse the performance of video content, using insights to optimise and improve future content. ● Set and achieve performance targets for video content, ensuring it drives engagement and conversions. Collaboration and Coordination: ● Work closely with internal teams and external partners to coordinate video shoots and content production. ● Work with internal and external stakeholders to manage projects to a high standard. ● Assist the team in the day to day running of the editing team, workflows, mentoring and guiding through technical and day to day issues. ● Manage relationships with freelancers, agencies, and other vendors involved in the video production process. ● Manage collateral on our internal DAM system Innovation and Trends:● Stay updated with the latest trends in video production, social media, and content marketing. ● Experiment with new formats and techniques to keep content fresh and engaging. Other • Any other reasonable tasks as assigned by line manager  

Exprerience Details

Job Requirements Education ● Bachelor’s in a related field such as Marketing, Digital Marketing, Media, etc) and/or CIM level 5 or relevant experience (Essential) ● Good prior experience of editing and videography ● Evidence of continuous professional development Experience ● Track record of success in a similar role Skills ● Understanding of key software packages including Adobe Suites, Google Analytics, etc. ● Expert level of proficiency in Adobe Premiere and After Effects. ● High level of proficiency in colour grading using Adobe Premiere. ● High level of proficiency in sound mixing and mastering. ● High level of proficiency in Photoshop. ● Proficient in setting and implementing task in a project management system suchSenor Videographer & Editor as Asana, Monday etc. ● Advanced knowledge of essential digital marketing tools and technologies. ● Knowledge of media and marketing legislation, copyright law, GDPR, the Fundraising Regulator and Charity Commission Information. ● Be able to demonstrate initiative, problem solving and creativity daily. ● Ability to work calmly under pressure and balance competing priorities and deadlines. ● Proven internal and external stakeholder management skills. ● Strong understanding of content management systems and web optimisation. ● Understanding of charity/NGO best practice and trends throughout the world but particularly in the Middle East. ● Languages ● Strong written and spoken English (Essential) ● Strong written and spoken Arabic, Urdu, or French (Desirable)

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