• Maintain accurate and up-to-date medical, financial, and administrative records.
• Process payments, invoices, and other financial transactions.
• Generate periodic financial and records management reports.
• Ensure compliance with financial and record-keeping policies and procedures.
• Support the management team with data organization and retrieval.

• Diploma in Accounting, Records Management, or a related field.
• Proficiency in accounting software and MS Office applications.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive information with confidentiality.
• Prior experience in a similar role is an added advantage.

• A supportive and dynamic work environment.
• Opportunities for professional growth and development.
• A chance to contribute to UMMB’s mission of saving lives and uplifting communities.

Position Summary

Strategy and planning

• Contact and visit local business and groups to promote ways to support MHSA
• Give talks to local groups, in schools, tertiary institutions and businesses about the work.
• Liaise with supporters/donors/volunteers who are fundraising to ensure they have everything they need and attend events to support where appropriate including check presentations.
• Contact supporters who set up a Just Giving page to provide support for their fundraising.
• Liaise with Marketing and Communications to manage external requests for publicity for fundraising events and activities that are being undertaken on behalf of MHSA.

Fundraising

• Grow income from Community & Corporate Fundraising through phoning and visiting local businesses and groups, supporting existing supporters/donors and promoting new fundraising initiatives.
• Manage and grow income from collection pots and collection houses through promotion of these in the community, changing collection pots on a regular basis.
• Research, plan and implement new fundraising initiatives after approval.
• Support our fundraising groups and supporters and generate publicity for their activities.
• Support our corporate donors and encourage their support and participation in our events and appeals.
• Manage Just Giving and other on-line giving sites for community events, and ensure that donors and participants are thanked in a timely and appropriate manner.
• Co-ordinate volunteer support for community events where this is required.
• Support compiling and circulating a list of community fundraising events on a regular basis.
• Work with the procurement team to secure Gifts in Kind.
• Increase tax efficient giving across all donations and increase our knowledge and understanding of donors.
• Foster new relationships and maintain existing relationships with community donors to encourage regular/long term giving.
• Forster relationships with volunteers to effectively increase support and brand awareness.

Fundraising & Communications Strategy

• Support the Fundraising Manager to deliver a Fundraising & Communications Strategy.
• Develop long term relationships with supporters/donors through outstanding supporter care.
• Ensure all community fundraising policies and procedures and legislation are adhered to.
• Establish good processes and measures to ensure that our activities deliver against objectives and conform to the highest standards of regulations and procedures.
• Invest in new ideas and innovation, continually scanning the external environment.

Financial

• Ensure all supporters are thanked in an appropriate and timely manner and their donations are administered in line with fundraising procedures.
• Handle general telephone and personal enquiries regarding donations or other fundraising issues.
• Respond to all donors appropriately with warmth and compassion.

Other

• Work alongside and in co-operation with the Fundraising Manager and other fundraising, administrative and programme staff.
• Work within MHSA policies and procedures contributing to the delivery of an effective fundraising and communications service that promotes our mission, vision and purpose.
• Be aware of and comply with all relevant MHSA policies and procedures including those relating to health and safety, fire safety, data protection, IT and standing financial instructions.
• Maintain personal and professional development in order to meet the changing demands of the role.
• Maintain an up-to-date knowledge of charity legislation and government initiatives relating to the non-profit making sector and work to the Fundraising Regulator ‘Codes of Practice’ and General Data Protection Regulation.
• The profile does not encompass all the responsibility that may vary from time to time.

Qualifications and Experience

• At least five years’ experience in a similar role.
• Demonstrable track record of Fundraising
• Successful, significant and relevant achievement at in a comparable national/international organisation.
• Experience of utilising the strength of an organisation brand for charity/business development
• Proven track record of meeting challenging income targets
• Proven ability to build, manage and develop key stakeholder, client and donor relationships.
• Experience of developing and implementing strategic and business plans
• Proven track record in fundraising that has directly resulted in increased income for an organisation
• Effective dissemination of information to large and diverse groups

Essential Skills and Knowledge

• Strong leadership skills.
• Track record of bringing innovative creative thinking and fresh ideas to an organisation and/ or its services.
• Knowledge of the fundraising environment and of a range techniques and disciplines which will support the cost-effective generation of income
• Exceptionally convincing and persuasive written and oral skills with the ability to present and convey complex ideas and issues clearly and coherently
• Demonstrable ability to evaluate the type of initiatives and programmes within the scope of the post and initiate, develop and deliver new initiatives that build on their successes.
• Highly self-motivated and able to work autonomously, take initiative and make decisions.
• Commitment to MHSA core values and strategic direction
• Essential Aptitude
• Innovative style.
• Ability to work flexible hours.
• Energy, enthusiasm and flair to work hard and achieve ambitious targets.
• Social media and AI with a proven records of ability of evaluating the evolution of methodologies and platforms on the fundraising strategy.
• Excellent verbal communication and public speaking skills.
• Working understanding of Shariah and South African Legislation that impact the methodologies of fundraising standards.

Qualifications

• Educated to degree level or equivalent
• Evidence of Continued Professional Development relevant to the role purpose and level.

• Opportunity to gain valuable experience and skills within 3 months with the possibility of continuing on board.
• Hands-on experience in your area of interest.
• Compensation provided.
• College credit and referral are provided upon request.

• Contribute to the "I Stand with Palestine" initiative on our social media platforms.
• Collaborate on various projects and tasks as assigned, providing support across different departments.
• There is one intern role available in Product Management.
• You can also select areas of interest such as Graphic Design, Social Media, Marketing, and more, depending on your skills and preferences.
• No prior experience is necessary; we welcome motivated individuals with a passion for making a positive impact.

• Enthusiastic and motivated individuals eager to learn and grow professionally.
• Strong communication skills and ability to work collaboratively in a remote team environment.
• Interest in social justice issues, particularly related to the "I Stand with Palestine" initiative.
• Enthusiasm for marketing/advertising in the Islamic/Muslim market.
• No prior experience is necessary; we welcome motivated individuals with a passion for making a positive impact.