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About Us: Muslimin Trust Fund Association (MTFA) is a rapidly growing nonprofit organization dedicated to serving the underprivilege community in Singapore. Established with the aim of providing financial assistance and support to Muslims in need, MTFA focuses on various areas such as education, healthcare, welfare, and social services. As our organization continues to expand, we are committed to making a positive impact in the lives of those we serve. Role Overview: We are looking for a dynamic and mission-driven Fundraising and Enterprise Executive to join our team. This role is key to strengthening donor engagement, supporting revenue growth, and contributing to MTFA’s existing and upcoming social enterprises. You will play a central role in building lasting relationships with donors, managing campaigns, and supporting ventures that align financial sustainability with community impact. Job Description Fundraising & Donor Engagement

1. Plan and execute fundraising campaigns across digital, direct, and event-based channels.
2. Manage donor communications and stewardship to enhance donor retention and satisfaction.
3. Develop and nurture relationships with current and potential donors through regular communication and personalized engagement.
4. Implement strategies to retain existing donors and upgrade their giving levels.
5. Work closely with other members of the development team, as well as other departments, to align fundraising efforts with organizational goals
6. Maintain and update donor database.

Partnerships & Campaign Support

1. Coordinate with community partners, vendors, and sponsors for fundraising initiatives.
2. Draft and submit grant applications to secure funding from foundations, corporations, and government sources in relation to RevOps activities.
3. Represent MTFA at outreach events, community activations, or expos, where necessary.
4. Coordinate with various departments and program teams to develop and deliver impact reports for corporate partners, ensuring accuracy, timeliness, and alignment with partnership agreements.

Social Enterprise Development

1. Assist in administrative and operational support of MTFA’s social enterprises.
2. Work with cross-functional teams to ensure social enterprises are financially viable and mission-aligned.

Monitoring & Reporting

1. Track and evaluate fundraising performance against set KPIs.
2. Support impact measurement and donor impact reports.

Additional Responsibilities Perform other duties as assigned by the supervisor/manager, consistent with the scope and responsibilities of the role. Requirements:

1. Diploma or Degree in Business, Social Services, or related fields.
2. 1–3 years of relevant experience in fundraising, donor relations, or social enterprises.
3. Excellent communication, relationship-building, and writing skills.
4. Strong organisational and time management skills.
5. Passionate about community work and aligned with MTFA’s values and mission.

PDPA Notice: By submitting your application, you acknowledge that you have read and agree to our Privacy Policy (https://www.mtfa.org/privacy-policy) regarding the collection, use, and disclosure of your personal data.

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About the Role

About You

Benefits

About Medical Aid for Palestinians

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Jobs Details

About the Role

About You

Disclaimer

About Medical Aid for Palestinians

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Job Title: Operations Manager Responsible to: CEO Salary: £36,000 permanent full time contract (NOTE: We will consider duo applicants who are strong candidates and would like to job share and to fill the full time post, salary to be split. Please submit details of job share proposal along with application form and CV’s of both applicants) Location: Hybrid – Atleast 1 day per week in the office (based in North London) and occasional outreach and travel to sites may be required. Driver license and car owner (essential) Hours per Week: Full time - 35 hour per week - flexibility required, as work is dependent on events,evenings and weekends availability required. Start date: Immediate (Closing date for applications: Rolling/ASAP) About Us Zubeda Welcome is an award-winning, UK-based charity focused on empowering refugee and asylum-seeking children by helping them access madrasa (Islamic school) education, enabling them to retain their faith and cultural identity. We are committed to providing vital support to families, ensuring children can continue their religious education while settling into their new lives. For more about us, visit zubedawelcome.org. Job Purpose As Operations Manager, you will be at the heart of Zubeda Welcome’s day-to-day operations, helping to shape the charity’s future direction. Your leadership will ensure that our programs run efficiently, our team is motivated and supported, and that we continuously improve how we operate to deliver maximum impact for those we serve. You will work closely with the CEO and senior leadership team to drive operational excellence, growth, and long-term sustainability. Benefits of joining us include: ● Opportunity to increase your scale of good deeds through ongoing rewards of Sadaqa Jaariya (endless rewards, so as long as the beneficial knowledge of our beneficiaries is passed on to generations) ● 28 days Annual Leave (incl bank holidays) ● Prayer facilities ● Opportunity to really make a difference! Key Responsibilities ● Lead Operations: Manage and coordinate the daily functions of the operations team, ensuring alignment with Zubeda Welcome’s mission and goals. ● Strategic Input: Contribute to both short- and long-term planning and strategy as part of the senior leadership team, helping to shape the charity’s future trajectory. ● Optimize Processes: Develop and refine operational policies, procedures, and business processes to improve efficiency and effectiveness across all functions. ● Program Delivery: Oversee the effective implementation of our programs, ensuring high standards, smooth delivery, and measurable outcomes for beneficiaries. ● Budget & Resource Management: Monitor and manage the operational budget, ensuring that resources are used effectively and that financial goals are met. ● Risk Management & Compliance: Identify operational risks and ensure the charity complies with all legal, regulatory, and internal requirements. ● Staff Leadership & Development: Lead, mentor, and support a small but dynamic team, fostering a culture of continuous learning, performance management, and personal development. ● Recruitment: Lead the recruitment process, from job descriptions and advertisements to interviews and onboarding, ensuring we attract top talent. ● Stakeholder Engagement: Build and maintain strong relationships with key internal and external stakeholders, representing Zubeda Welcome at meetings, public events, and community forums. ● Fundraising & Marketing Support: Collaborate on fundraising initiatives, attending events, and engaging with partners to help secure funding. Assist with social media and marketing strategies to raise awareness of our work. ● Volunteer Coordination: Work with the volunteer and social media teams to engage volunteers and develop content that supports our mission. ● Outreach Support: Support outreach efforts by coordinating logistics, managing resources, supporting outreach staff/volunteers. ● Oversee the day-to-day operations of the charity (as we are a developing charity, a degree of flexibility and willingness to take on any other duties necessary for the role will be required). Key Skills & Experience Essential: ● A minimum of 3 years’ experience in operations or management roles, ideally within a charity or similar environment. ● Strong organisational, planning, and time-management skills with the ability to balance multiple priorities in a fast-paced setting. ● Excellent written and verbal communication skills, with experience presenting to diverse audiences. ● Proven leadership capabilities with experience in team management, performance development, and fostering a positive, productive work environment. ● Strong problem-solving abilities with a focus on driving operational improvements and increasing efficiency. ● Ability to motivate, inspire, and engage staff, volunteers, and external partners. Desirable: ● Degree in a relevant field (MBA or equivalent is a plus). ● Knowledge of the charity sector and an understanding of UK charity regulations. ● Experience in fundraising, grant writing, or partnership-building within a non-profit context. ● Experience of working in an agile, operational start-up mode Additional Information ● DBS Check: This role is subject to a Disclosure and Barring Service (DBS) check. ● Location: This is an office-based role requiring regular travel to client and partner locations. ● Hours: This role requires flexible working hours, including occasional weekend and evening work to support charity events and activities. ● To Apply: Send your CV and Covering Letter to admin@zubedawelcome.org Please include any questions in your email. For further information regarding the post, please contact us on 07507510054. ● Closing Date: Applications will be reviewed on a rolling basis, with the position potentially closing early if the right candidate is found. Please apply ASAP. ● Funding Dependent: This position is a 1-year contract, subject to continued funding. Equal Opportunities Zubeda Welcome is committed to creating an inclusive environment. We welcome applications from all qualified candidates, regardless of race, gender, disability, religion, belief, or age. Why This Role is Right for You This is a unique opportunity to join a highly respected charity and make a tangible difference in the lives of refugee children. As Operations Manager, you’ll not only help refine internal processes but also have a direct impact on the strategic direction and growth of the charity. If you are passionate about operational excellence and supporting vulnerable communities, this is the role for you. Why Us? At Zubeda Welcome, we believe in empowering every individual, and our work is driven by the values of respect, inclusivity, and faith. Join a team that is committed to making lasting change in the lives of Muslim refugee children in the UK, with the opportunity to shape the charity’s future and drive innovation in a sector that matters. Zubeda Welcome reserves the right to extend or close this vacancy early depending on the volume of applications received. Due to the number of applications, we may not be able to provide feedback on every submission.

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THE ORGANISATION Established in 2001, Ummah Welfare Trust is a UK-based international relief and development charity. Inspired by the Islamic teachings of empathy, generosity and selflessness, the trust aims to alleviate poverty and suffering across the world, and also ensuring that the rights of those who are neglected and oppressed are fulfilled by providing sustainable development solutions relating to shelter, education, health, and spiritual wellbeing. Knowing that we are all ultimately accountable to the Almighty, the charity strives to maintain transparency and accountability, and as such the charity also has a full and transparent audit trail from the donor to the beneficiary. To find out more about the organisation please visit our website on: https://uwt.org/ THE ROLE Based at its head office, UWT are looking to appoint an Executive Assistant to provide high level support to the Chairperson and board of trustees including full governance and administrative service. Ensuring that effective planning and administrative systems are in place and are maintained efficiently and effectively. The successful candidate will provide comprehensive advice and support to the Chairperson, contributing to the smooth functioning of executive-level operations. This role offers an exciting opportunity to gain exposure to various aspects of business management and leadership. Main Duties Governance and Management 1. Work with the chairperson to ensure the smooth running of UWT’s governance, driving continuous development and improvement, ensuring it continues to meet the needs of the organisation in a fast-changing external environment. 2. To develop and manage the processes of supporting the chairperson and the board of trustees, ensuring a high level of assistance through the chairperson, paying particular attention to UWT’s mission, values and constitutional requirements. 3. To act as first point of contact for the chairperson and provide advice and support to the chairperson to fulfil their role, including the servicing of trustee meetings and establishing appropriate training and development opportunities for the trustees. 4. To lead governance and charity secretarial functions, ensuring that work is conducted in accordance with agreed processes and legal timescales. 5. Working closely with HR and Compliance, monitor and where required review policies and resources as directed by the chairperson ensuring appropriate compliance with relevant legislation, advising on best practice, keeping abreast of charity sector, legislative and other developments and liaising with the chairperson to provide regular updates and briefings to the board and staff. 6. Working closely with the head of compliance, support the chairperson on the management of the organisation’s approach to risk management, monitoring and reporting on organisational risks. 7. To work in partnership with the Chief Operating Officer to ensure decision making is effectively delegated from the chairperson and Board of Trustees throughout the organisation’s management structure. 8. As directed by the chairperson, work with the programmes, finance and other relevant managers to analyse and interpret complex performance data. 9. Maintain and manage the schedule of all regulatory filings and communications, including with the charity commission and companies house and other regulatory bodies, and to work closely with the compliance department on regulatory and compliance matters. 10. Keep abreast of internal and external developments and advise the chairperson accordingly, preparing corporate document as directed by the chairperson. 11. Working closely with the COO to ensure maintaining of a central register of all approved organisational policies and procedures, and to monitor the rolling schedule of required updates and re-approvals. Executive Support and Administrative Functions 12. Assist the Chairman in managing schedules, appointments, and communications. 13. Handle email correspondence and prioritise tasks to ensure timely responses. 14. Prioritise inquiries and requests while troubleshooting potential conflicts with little guidance. 15. Manage and maintain executive calendars, ensuring accurate and up-to-date scheduling. 16. Coordinate travel arrangements, accommodations, and itineraries for the Chairman. 17. Prepare and submit expense reports, tracking receipts and reimbursements. Other Duties 18. Maintain an appropriate level of confidentiality at all times. 19. Attend supervision and appraisal process, meetings, training, and other events as required. 20. Adhere to relevant legal and statutory requirements including the Data Protection Act (ensuring an appropriate level of confidentiality at all times), Health and Safety at Work Act (ensuring H&S of own and others at all times) and any other relevant/charity law. 21. Attend and contribute to UWT staff training and any other training identified as appropriate for the post. 22. Occasionally travel abroad and/or work unsociable hours, which may require the need for an overnight stay, evening and weekend work. 23. Ensure that all responsibilities and activities within their post are consistent with the terms and spirit of UWT’s mission, vision, values, policies and procedures. 24. Be prepared to work flexibly according to business need 25. Have flexibility in undertaking the role and undertake other duties that may be necessary, from time to time.

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THE ORGANISATION Established in 2001, Ummah Welfare Trust (UWT) is a UK-based international relief and development charity. Inspired by Islamic teachings of empathy, generosity, and selflessness, UWT aims to alleviate poverty and suffering globally. The charity provides sustainable development solutions in shelter, education, healthcare, and spiritual wellbeing, ensuring the rights of neglected and oppressed communities are fulfilled. Transparency and accountability are at the core of UWT’s operations, maintaining a clear audit trail from donor to beneficiary. For more information, please visit: https://uwt.org/ THE ROLE The Programmes Team Manager ensures impactful, accountable, and efficient implementation of projects within designated countries. This role aligns project execution with UWT’s vision, providing strategic leadership, operational management, and capacity development for teams and partners. The manager plays a pivotal role in maximizing the charity’s impact while maintaining transparency and donor satisfaction. MAIN DUTIES • Lead, supervise, and performance-manage all team members to ensure high standards and alignment with UWT’s ethos. • Foster a culture of shared vision, commitment, and accountability within the team. • Develop and implement capacity-building plans for team members to enhance thematic and contextual expertise. • Define team structure and composition in coordination with the Programmes Director and oversee recruitment and induction processes. • Manage and support in-country teams to deliver their project mandates effectively. Strategic Planning • Define priorities for assigned countries in consultation with the Programmes Director. • Develop short- and long-term strategies for each country, ensuring alignment with UWT’s objectives and local contexts. • Create and monitor annual operational plans, detailing targeted outcomes, budgets, timelines, and resource allocation. • Track socio-economic and political developments in operational regions to adjust strategies and mitigate risks. • Provide monthly progress updates for the Board of Trustees. Implementation and Monitoring • Oversee the application of UWT’s Project Delivery Framework to ensure timely and impactful execution of annual plans. • Monitor project outcomes, budget expenditure, and address delays effectively. • Develop and implement robust monitoring mechanisms, both remote and on-field, for transparent and accountable project execution. • Ensure all project records are meticulously maintained for audit purposes. • Liaise with Compliance and Project Finance teams to address compliance feedback and banking matters. • Collaborate with the Media team to secure timely and impactful media outputs. • Evaluate completed projects, document lessons learned, and ensure their integration into future planning. Field Visits • Plan and execute field visits to enhance programme designs, ensure accountability, and foster stakeholder relationships. • Prepare comprehensive field reports with actionable recommendations. • Conduct risk assessments and implement safeguards to ensure the safety of staff and visitors during field visits. Emergency Response • Develop emergency response plans in collaboration with other Team Managers to address emerging humanitarian situations. • Coordinate the implementation of Emergency Response Plans alongside ongoing operations. • Support public relations campaigns by facilitating live media outputs during emergencies. • Participate in emergency response field teams as necessary. Stakeholder Engagement • Identify and manage relationships with Partner Organisations (POs) to achieve project objectives. • Build PO capacities in safeguarding, risk management, and performance tracking. • Represent UWT to government authorities, umbrella organisations, and other key stakeholders to establish strategic partnerships and ensure operational efficiency. Safeguarding and Compliance • Build team capacity on UWT’s safeguarding policies. • Ensure POs meet UWT’s safeguarding standards across all projects. • Report any safeguarding breaches immediately and support ensuing investigations. Miscellaneous • Represent UWT at events and meetings as directed by the Programmes Director. • Undertake additional duties aligned with the role as required.   PERSON SPECIFICATION: https://uwt.org/wp-content/uploads/2025/08/JD-Programmes-Manager.pdf  

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